Michal Matlon

By now, it’s clear that we need to rethink the role workplaces play in our organizations. For a long time, our offices have been “places of habit” – somewhere people go without explicitly questioning whether they are necessary or what exactly their benefits and functions are. Not that we would lack complaints about bad working … Read more

Leaders often ask us, “How do I get people back to the office?” And many have good reasons for encouraging employees to meet face-to-face regularly. But… The return to the office requires a radical reframing. The world has changed. And with it, people’s expectations about the freedom to control their workday and the freedom from … Read more

In 1991, the Heineken Treat and Information Centre opened its doors to visitors. It was located on the site of a former brewery in De Pijp district of Amsterdam, close to the city center. Initially, it offered tours of the brewery and presented the history of the brand to its visitors. Over the years, it … Read more

At the heart of the traditional approach to strategy lies the assumption that by applying a set of powerful analytic tools, executives can predict the future of any business accurately enough to allow them to choose a clear strategic direction. In relatively stable businesses, that approach continues to work well. But it tends to break … Read more

Looking back at 2020, there is no doubt that we live in a VUCA world. The acronym first coined in the army is now widely applied to business and society. It describes a world which is volatile, uncertain, complex and ambiguous. But what do those terms mean? And how do they affect our organizations? Volatile: … Read more

The amount of work automated is increasing each year. This leads us to look for an answer to the question of what makes us unique as humans. Empathy often tops the list. And sure, caring jobs seem to be here to stay for the long term. Another quality, however, is the ability to think deeply. … Read more